Question 1

Can AI book medical appointments?

Accepted Answer

Yes. The AI Front Desk books appointments 24/7 — by phone, text, or website chat. It checks your availability, confirms the patient's details, and sends a confirmation. Patients can book outside business hours without waiting for reception to open the next morning.

Question 2

Can AI send appointment reminders?

Accepted Answer

Yes. The AI Follow-Up & Referral Manager sends automated reminders at configurable intervals before each appointment — typically 48 hours and 2 hours before. Patients who need to reschedule can do so directly in reply, freeing reception from managing rescheduling calls.

Question 3

Is AI appropriate for sensitive medical communications?

Accepted Answer

AI handles scheduling, reminders, billing, and review requests — not clinical communication. Nothing involving diagnosis, treatment, or clinical advice is handled by the AI. All clinical decisions and communications remain with the healthcare provider.

Question 4

Can AI improve patient retention for a clinic?

Accepted Answer

Yes. The AI Follow-Up & Referral Manager sends recall messages to patients who are due for a follow-up visit — dental checkups, physio progressions, annual health reviews. Patients receive a personalised message with a booking link. Most clinics see return visit rates improve significantly within the first three months.

Question 5

Can AI help a clinic get more Google reviews?

Accepted Answer

Yes. After each completed appointment, the AI sends a review request with a direct Google link. Clinics using automated review requests typically see their monthly review volume increase three to five times compared to asking manually.

Question 6

What types of clinics can use this?

Accepted Answer

Dental clinics, physiotherapy, chiropractic, optometry, aesthetics, psychology, GP practices, and any healthcare setting that books appointments, follows up with patients, and collects payment. The AI is trained on your specific services and booking workflow.

Question 7

Does AI work with existing booking software?

Accepted Answer

Yes. The AI integrates with your existing scheduling system — whether that is Jane App, Cliniko, Nookal, or another booking platform. Appointments booked by the AI appear directly in your system.

AI Employees for
Clinics & Medical.

Where Clinics Lose Revenue and Patients.

Reception overwhelmed

No-shows cost revenue

Patients don't return

Too few reviews

The Four That Make the Biggest Difference.

AI Front Desk

AI Follow-Up & Referral Manager

AI Reputation Manager

AI Billing & Payment Assistant

What Clinic Owners Ask.

Give Your Reception Team Their Time Back.

AI Employees forClinics & Medical.